‘What are you doing for Christmas?’  he asked.
‘Crisis,’ I said.
‘Yeah, a friend of mine does that. She spends most of the year blogging about her collection of Louis Vuitton handbags then at Christmas she’s with the cool kids.’

By making volunteers feel treasured, Crisis has pulled off the minor miracle of making it cool – or whatever your/my word for that is – to spend Christmas with people who are mainly homeless and single.

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